Privacy Policy

At ClimaxCare LLC, your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our surgical and medical equipment and services.

By accessing our website, you agree to the terms outlined in this policy.

1. Information We Collect

We collect the following types of information:

a. Personal Information

• Full Name
• Email Address
• Phone Number
• Shipping and Billing Address
• Company/Hospital/Clinic Name (if applicable)
• Payment Details (processed securely through third-party gateways)

b. Non-Personal Information

• Browser type and version
• IP address
• Device type
• Referring website
• Pages visited and time spent

2. How We Use Your Information

We use the collected information to:

• Process and deliver orders
• Provide customer service and support
• Send order confirmations and updates
• Respond to inquiries and requests
• Improve website functionality and user experience
• Send newsletters, promotions, and product updates (only with your consent)
• Comply with legal and regulatory requirements

3. Sharing Your Information

We do not sell or rent your personal data. We may share your information with:

• Service providers (e.g., shipping, payment processors) to fulfill your order
• Regulatory authorities if required by law or in response to valid legal requests
• Business partners or affiliates if necessary to deliver certain services (with your consent)

4. Data Security

We use appropriate physical, technical, and administrative safeguards to protect your data against loss, misuse, or unauthorized access. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking tools to enhance your browsing experience and analyze website traffic. You can choose to disable cookies through your browser settings.

6. Your Rights and Choices

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data
• Opt-out of marketing communications
• Request data portability
• Lodge a complaint with a data protection authority

To make such a request, contact us at privacy@climaxcare.com or use the form on our website.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the content or privacy practices of those sites. Please review their privacy policies individually.

8. Children’s Privacy

Our website and services are not intended for children under the age of 18. We do not knowingly collect personal data from minors.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.

10. Contact Us

If you have questions or concerns about this policy, please contact us at:
📧 Email: info@climaxcare.com
📞 Phone: +1 331 226 5713
📍 Address: 8 THE GRN STE A DOVER, DE 19901